Every recorded call, indexed by concept. Smart Trackers match meaning, not just keywords — the Pricing tracker catches “how much” and “too expensive”, not only the word “price”. Click a tracker to see every mention across your calls, or search the whole library.
Showing 13 sample calls.
Who owns the budget, approves spend, and signs off.
Rep: “Who owns the reliability budget and signs off on a purchase like this?”
Marcus Webb: “I own the budget and I'll sign off once we see the ROI on reduced incidents.”
Dana: “Our VP of Engineering has to approve the budget, and security will need to review any platform that touches production.”
Dana: “I'd run the eval, but our VP of Finance, Marcus Lee, controls the budget and has to sign off.”
Rep: “Who signs off on the expansion?”
Owen: “Me for the recommendation, but our COO, Sofia Alvarez, approves anything over 25K.”
Rep: “Any competing priorities for that budget?”
Ray: “I push for it, but our VP of Operations, Linda Park, holds the capital budget and signs anything over 50K.”
Ray: “Procurement runs a vendor onboarding form, then Linda signs.”
Priya: “Our CISO, David Osei, owns the security budget and makes the final decision.”
Dr. Nguyen: “I care about patient experience, but our CFO, Angela Ruiz, has to approve — money's tight this year.”
Sam: “Honestly I'm not sure yet — I'd need to figure out whose budget this comes from.”
Nadia: “And I'll add — I control the budget here, and I'm not signing anything that doesn't play nice with our existing TMS.”
Elena: “There's a formal evaluation committee — IT, finance, and the data team score vendors, then it goes to our CIO, Robert Tan, who owns the budget and signs.”
Elena: “Legal review of the MSA and a security questionnaire, then procurement runs the vendor onboarding, then Robert signs.”
Priyanka: “We can't tell which programs drive pipeline, so budget decisions are basically gut feel.”
Priyanka: “I do, up to my budget.”